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There are few things that can sap
profitability and efficiency from any office more than having
the wrong people doing the wrong tasks. There is a fine art of
learning how to cascade the work down to the least expensive,
competent level in order to increase productivity and
profitability. It also makes life easier so much easier. The
intangible effects of poor delegation can and does also directly
impact the bottom line.
Learning to delegate is skill which is critically important in
order to develop and maintain efficiently run offices and
companies. Very similar to many other organizing skills,
delegating is a process that involves setting goals, careful
planning, and follow-up. In order to delegate well, we need to
change the way we think and go about when asking other people to
participate in the tasks at hand. Delegating means sharing the
work load, but it can also mean sharing the satisfaction that
comes from accomplishing something.
There can be, of course, obstacles outside of your control that
may preclude all efforts to delegate: Staff and Management
deficiencies, the “I can do it better and faster” attitude,
and adversity to risk. One must re-evaluate, when faced with one
of these situations, the personal bias involved and overcome it
for their own good.
In order to delegate effectively, one must be certain of the
following: the person you are delegating to know and understands
what you want and expect, they have the authority to achieve the
task, and they have the knowledge and experience for the task.
It is crucial that you do communicate clearly the nature of the
task, the extent of their discretion and the sources available
for relevant information and knowledge.
Once you have overcome your obstacles, found the right person
for the job… then what? You will need to monitor the tasks
that you have delegated to ensure that they are being completed
correctly and timely. You must know when to back away from
competent people and when to intervene if things start to go
wrong or take too long.
Help yourself by taking time now and learn how to more
effectively delegate. This will make your life and the lives of
the people around you easier.
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Vivi Gonzalez is the owner of eProServices – Virtual Business
Center….. offering the best in Virtual Assistance for all
business types and sizes. www.eproservices.com
mailto:mail@eproservices.com |
