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Everyone has seen them, they’ve
been used every where, for every type of product and service
imaginable. It is also probably the one single element that has
the potential to really capture your audience’s attention.
Prospective clients want to hear from other parties of what
their experiences have been with you, your products or services.
Testimonials are crucial because it is someone other than you
which is telling them, the prospects, just how much they
benefited from you or your product/services. The prospective
client expects you to go on and on about how wonderful your
product is or how great your services can be. However, when you
have someone that has experienced this first hand, their
testimonial is so much more convincing and accepted!
If this is not part of your web marketing plan, it is certainly
something you should implement immediately.
Obtaining testimonials isn’t as difficult as it may seem, even
if you are new to marketing on the internet. Also, just like
everything in life, how you go about getting them is quite
easy... You ask for them!
There are numerous methods which will entice your current
clients to offer testimonials. Depending on the nature of your
business, read through them and use the avenue that suits your
business and style the best. Of course, you can always offer a
mixture or use all of them at different times. If one method
doesn’t stimulate a client to give you their testimonial,
perhaps another method will.
* Everyone enjoys receiving something that’s free. Review your
client list and offer some of your top clients or customers a
free offer in exchange for their testimonials. Perhaps you can
include a reduced rate or special sale price when they submit
their testimonials.
* You should automate a system where you request feedback from
your customer or clients with every invoice. Perhaps it can be
an attachment or part of an auto-responder system. You should be
creative with this.
* You can offer articles about your new promotion to receive
testimonials to different ezines, newsletters or even websites
that are always looking for new articles.
There are a few tips to keep in mind when putting your
testimonials together for your website:
* Whenever you receive good feedback, remember to ask if you can
use it for your testimonial page on your website. Usually,
you’ll be surprised in the client adding even more positive
comments that you can use for your testimonial.
* Use your customer’s own words for the testimonial. Not only
do you not want to upset your customer by adding or changing
their comments, but you want for it to sound natural. You also
never know when a potential client might check out your
testimonials just as they would double check your references.
* Offer assistance to your customers in putting together your
testimonial without putting words in their mouths. Offer
examples of what they can include stating clear examples of why
they benefited from your product or services. The more exact the
example is, the more beneficial it will be to you.
* Try to pursue testimonials from people that are similar to
your target audience; people or companies that they will
identify with.
* Asking for a photo to accompany their testimonial is also a
great way for potential clients to see that the testimonial came
from a real person, instilling more credibility. It also helps
them identify with someone that is happy with your products or
services.
* Don’t forget to include as much information to add
credibility to the testimonial: name, company name, and
clickable URL link, if possible.
These testimonials can also come in handy in a variety of other
marketing venues. They can be used in your monthly newsletter,
on your brochures or letterhead, or even on the back of your
business cards. It will help reassure the potential client that
other’s love your products or services and therefore almost
ensuring that they will love it too.
Start your testimonial collection campaign today. Remember to
ask for them, offer something in return and use them often and
wisely! You will be amazed at how your sales will substantially
increase!
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Vivi Gonzalez is the owner of eProServices – Virtual Business
Center….. offering the best in Virtual Assistance for all
business types and sizes. www.eproservices.com
mailto:mail@eproservices.com
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